Secure and convenientserving all terminals
On arrival the booking reference did not work so I was told to input my car registration. Then the self service machine was asking for an extra day payment when the dates were correct on my booking confirmation. A staff member had to book us in on the computer manually to avoid the unexplained extra charge. Then we were not given a receipt and told we 'would be fine' and to come back to reception on our return to collect the car. On return I had to prove my car was mine in order to get my keys a
No comments provided
Thank you to I park 5 star service
On our return the car park didn't know we were returning, couldn't find our keys and had poor communication with each other. Doesn't instil faith in using the company again.
The gentleman driving the return shuttle was rude to ourselves and other passengers.