Customer Reviews
What our customers are saying about us
Average
4.7/5
based on 1845 reviews
Experience on Arrival
92%
Attitude of Staff
94%
Experience on Return
93%
Overall Service
93%
We will use you again
94%
5.0/5

A stress free ecperience, fast drop-off & pick up.

g. Temperley
Submitted On:
18-03-2020
5.0/5

No hassle, quick service

C. Short
Submitted On:
18-03-2020
4.8/5

No comments provided

M. Squire
Submitted On:
17-03-2020
4.2/5

Quick and great service on arrival. We returned late and the pick up point is across the road from the terminal shelter so everyone got soaked waiting in the queue for the bus which had to make a couple of trips before we could get in. Car collection was quick. Just a shame there is no shelter where you get collected from

R. DAVIES
Submitted On:
10-03-2020
4.0/5

Only issue i had inside of my car was dirty

M. Rahman
Submitted On:
10-03-2020
4.0/5

Man at the desk in the cabin could have been more welcoming. No smile or greeting from him, miserable person who shouldn’t be there, maybe someone who is more customer service experience. Thx

E. David
Submitted On:
05-03-2020
2.8/5

Additional charges for exiting car parks need to be advertised more clearly. Directions to collection point need to be better.

D. Farnsworth
Submitted On:
03-03-2020
5.0/5

Very prompt and so close to the airport, will definitely use again.

M. Havery
Submitted On:
03-03-2020
4.0/5

No comments provided

j. simcock
Submitted On:
03-03-2020
5.0/5

No comments provided

C. Barber
Submitted On:
03-03-2020
5.0/5

Very professional and fast service

J. Livemore
Submitted On:
02-03-2020
4.8/5

Great service. Everyone was really efficient. The car felt safe in a secure park with staff around. Some of the guys weren’t overly friendly but they certainly weren’t rude and did the job as it needed to be done. We will definitely use again.

S. Parker
Submitted On:
02-03-2020
5.0/5

No comments provided

N. Beal
Submitted On:
29-02-2020
4.0/5

No comments provided

E. St cyr
Submitted On:
28-02-2020
4.2/5

A bit confused as I booked with Ipark but the company was Imagine. Besides that very good service

M. Taylor
Submitted On:
28-02-2020
4.2/5

The inside of our car was soaking wet along the back seats on our return. The back window had clearly been left open at some point. Luckily there does not appear to be any damage as we were only away for a few days.

S. Jackson-Smith
Submitted On:
27-02-2020
4.8/5

No comments provided

M. Stott
Submitted On:
27-02-2020
5.0/5

No comments provided

s. morris
Submitted On:
26-02-2020
5.0/5

Fantastic service, kind staff and reliable with no delays.

A. Billingsley
Submitted On:
24-02-2020
3.6/5

No comments provided

k. beckles
Submitted On:
24-02-2020
4.2/5

No comments provided

A. Lanigan
Submitted On:
24-02-2020
5.0/5

excellent service

i. khalifa
Submitted On:
23-02-2020
5.0/5

Very professional seamless service

N. Blakeman
Submitted On:
23-02-2020
5.0/5

Great service......it maid parking at Gatwick very easy.

D. Ratchford
Submitted On:
23-02-2020
5.0/5

Very smooth and quick, and car there when we returned! Excellent, keep up the good work.

C. Rumble
Submitted On:
21-02-2020
5.0/5

No comments provided

B. Wingrave
Submitted On:
21-02-2020
5.0/5

would recommend

h. thackeray
Submitted On:
20-02-2020
5.0/5

he service provided was very professional.

K. Campbell
Submitted On:
20-02-2020
4.2/5

No comments provided

F. Akiode
Submitted On:
19-02-2020
5.0/5

Excellent service, would use again

J. Madden
Submitted On:
16-02-2020
5.0/5

No comments provided

L. Semple
Submitted On:
16-02-2020
4.8/5

No comments provided

s. morse
Submitted On:
15-02-2020
4.6/5

Excellent service, used many times. Only difficulty this time was unable to get through on phone either as approaching Heathrow or on return. Voicemail recording was not reassuring, though on both occasions I was called back withing 5minutes, so it was not a problem with drop off or collection. Otherwise great service.

C. Davies
Submitted On:
14-02-2020
5.0/5

No comments provided

M. Bailey
Submitted On:
11-02-2020
5.0/5

Very efficient service. Excellent method of drop off and collection. Shuttle service took a matter of minutes to get there. Too class service all round

S. ROBINSON
Submitted On:
11-02-2020
5.0/5

No comments provided

M. Billington
Submitted On:
10-02-2020
4.2/5

No comments provided

J. Holman
Submitted On:
10-02-2020
5.0/5

No comments provided

A. Blaker
Submitted On:
10-02-2020
5.0/5

Courteous, helpful. On time

H. Varadaraj
Submitted On:
09-02-2020
4.2/5

Will definitely use again, really easy , great service

S. James
Submitted On:
09-02-2020
4.6/5

Excellent quick service

M. Shepherdson
Submitted On:
08-02-2020
4.6/5

Very easy booking process and drop off/collection process. Not to long a journey to the airport at all. Car was fine on return. Had to wait a few minutes for the return bus (was just within timescales) but it would have been nicer to have been a bit sooner as it was quite late and fairly cold. Overall very happy with service and price and would use again.

G. Portas
Submitted On:
04-02-2020
5.0/5

No comments provided

M. Cyrus
Submitted On:
04-02-2020
5.0/5

No comments provided

E. Cerna
Submitted On:
04-02-2020
4.6/5

No comments provided

L. Lynch
Submitted On:
04-02-2020
2.8/5

Amended booking not fed through so not expecting us also misfiled return and no one answered line so stuck at airport had to phone drivers number then get them to phone back all resolved quickly staff apologetic

j. simcock
Submitted On:
03-02-2020
5.0/5

No comments provided

N. Cote
Submitted On:
03-02-2020
5.0/5

Thank you

F. Jones
Submitted On:
02-02-2020
5.0/5

Great service and reliable. Second time i have used in 6 months. Would recommend and good value for money. Doesn't take long to get to the airport either

B. Macwilliam
Submitted On:
02-02-2020
5.0/5

Brilliant service. Fantastic staff. Quick and easy. Would 100% use again!!

F. Smith
Submitted On:
01-02-2020
2.2/5

The service with aph was great. I park need to update their website information. The postcode on the confirmation was wrong therefore I drove to the wrong place only to get their and find a sign saying we have moved with a post code..

T. Bravo
Submitted On:
31-01-2020
5.0/5

Excellent service

r. foulkes
Submitted On:
30-01-2020
5.0/5

No comments provided

Z. Anwar
Submitted On:
28-01-2020
4.4/5

Great service. Didn’t meet any staff so can’t comment on these.

C. Smyth
Submitted On:
28-01-2020
5.0/5

No comments provided

J. Ronald
Submitted On:
27-01-2020
5.0/5

Excellent service with a polite driver

K. Surtees
Submitted On:
27-01-2020
3.6/5

No comments provided

S. Hensellek
Submitted On:
25-01-2020
1.8/5

Despite calling twice in advance to Eagle meet and greet they did not send a driver until we called again from the airport and so the driver was 35 minutes late. On return they did not pick us up at the pickup point in the garage but asked us to wait outside on the departures level.

R. Rosenberg
Submitted On:
24-01-2020
2.8/5

We had problems dropping car off as information we had said go to level 2, but there was no one there. I called and when eventually answered was told to go to level 2! Man’s accent was difficult to understand! Getting to level 2 involved asking for assistance at barrier so we didn’t have to pay for entering but got to Level 2 where there was purple parking stand, nothing with company name on it. Transpired that they use purple parking kiosk - confusing! So terrible start but pick up was amazing,

s. Andrews
Submitted On:
24-01-2020
5.0/5

great service

r. deacon
Submitted On:
24-01-2020
3.4/5

No comments provided

S. Hirani
Submitted On:
23-01-2020
4.0/5

very smooth process and worked as we had expected

C. Holtham
Submitted On:
22-01-2020
4.6/5

No comments provided

F. Newby
Submitted On:
21-01-2020
5.0/5

Service was brilliant, nice and friendly people. Will definitely use them again ????

E. Koomson
Submitted On:
20-01-2020
5.0/5

Very prompt service on the way there and back. Friendly staff too. Would definitely used them again. Thanks guys.

S. Ignatova-Hutchinson
Submitted On:
20-01-2020
5.0/5

No comments provided

J. Barrientos
Submitted On:
19-01-2020
2.4/5

No major issues with your service, the bus to take you to airport was in a timely fashion and the drivers polite. The organisation of leaving your car and picking it up was also made easy and was hassle free. However, one member of staff appeared rather rude, whether it was because he didn’t like early mornings we were unsure but then he was the same upon our return which was in the afternoon so maybe not. As a while bus of people arrived to pick up their cars he barked at them to “leave bags

J. Woodhead
Submitted On:
14-01-2020
5.0/5

Very pleased with the service we received. The depot is only a short walk to the airport with the knowledge that a transfer is available for a small fee.

J. Garner
Submitted On:
10-01-2020
4.2/5

We had to wait an 70 mins for our car on return

N. Boxall
Submitted On:
08-01-2020
5.0/5

No comments provided

M. Sharman
Submitted On:
07-01-2020
5.0/5

No comments provided

F. Pearcy
Submitted On:
05-01-2020
2.8/5

Noticing that there were quite a few miles added to the car, it was not made clear that the parking facility used is actually 8 miles from the airport.

A. Govani
Submitted On:
05-01-2020
4.0/5

No comments provided

I. Kenniford
Submitted On:
04-01-2020
5.0/5

Excellent quck and easy

J. Hopkin
Submitted On:
04-01-2020
5.0/5

No comments provided

s. chagwiza
Submitted On:
03-01-2020
5.0/5

I would definitely use the Hunters again, everything went smoothly and fast which was great when travelling with a toddler. Dropped off and picked up within minutes, no sitting around. Very happy with the service at Hunters

L. Daly
Submitted On:
01-01-2020
5.0/5

Great Service, helpful, Friendly, couldn't be better, Thank-you

S. Dart
Submitted On:
01-01-2020
2.8/5

Car could have been washed before collection.

I. Shepherd
Submitted On:
31-12-2019
2.4/5

I was waiting 25 mins in the cold to be picked up on return so i will be going with another company next time.

M. Melbourne
Submitted On:
30-12-2019
4.6/5

Was very happy with the whole service and as frequent flyer from Manchester Airport i will definitely use again as did not keep me waiting longer than 10 mins to pick me up on my return , excellent service and i would rather spend my money using a localised run business rather than a coperate one whom treat you like cattle and not as a valued customer ....... i dont get to say this very often these days "i received an excellent service." .

S. Horvath
Submitted On:
28-12-2019
3.4/5

No comments provided

I. Kriskova
Submitted On:
28-12-2019
4.2/5

Can’t really comment on the attitude of staff as didn’t see anyone other than the bus driver who took us to the drop off point!!

W. Elwell
Submitted On:
22-12-2019
1.4/5

Staff were extremely rude, didnt speak great English and were very late on picking up the car and returning.

C. Deverill
Submitted On:
22-12-2019
5.0/5

Great service and so easy to use! Everything ran smoothly and on time, would highly recommend.

V. Carson
Submitted On:
21-12-2019
4.0/5

Second time I’ve used this carpark, always a good experience. Things to comment on were the drivers, not very chatty or happy. And the carpark has so many huge puddles it could do with resurfacing . Thanks and I would recommend

J. Mccormack
Submitted On:
18-12-2019
3.0/5

Arrival staff didn't help with our luggage in a heavy raining day. Instead, they were sitting in driver's seat waiting to drive away !

A. Giortzis
Submitted On:
17-12-2019
5.0/5

Perfect reception staff made the whole experience straight forward, quick, and simple. I would definitely use again and recommend to friends and family.

M. Gandy
Submitted On:
17-12-2019
2.2/5

No comments provided

M. Hafesji
Submitted On:
16-12-2019
5.0/5

No comments provided

H. Bilolikar
Submitted On:
16-12-2019
5.0/5

No comments provided

E. Charalambous
Submitted On:
16-12-2019
5.0/5

Excellent service, they warmed up the car which was icing to the cake. Definitely use it again

M. Chivasa
Submitted On:
13-12-2019
4.0/5

Good service from the pick up staff and great service from Customer Services when sorting out my refund for a double booking.

P. Ross-Osborne
Submitted On:
12-12-2019
2.8/5

On arrival the booking reference did not work so I was told to input my car registration. Then the self service machine was asking for an extra day payment when the dates were correct on my booking confirmation. A staff member had to book us in on the computer manually to avoid the unexplained extra charge. Then we were not given a receipt and told we 'would be fine' and to come back to reception on our return to collect the car. On return I had to prove my car was mine in order to get my keys a

J. Weaver
Submitted On:
11-12-2019
4.6/5

I arrived earlier than expected - light traffic and let I-park know in advance so had to wait 10 nerve-wracking minutes expecting to be moved on ( I know I’m a w Wimp) so 1star down because if they couldn’t accommodate the new time slot. Otherwise tbh I’m really impressed - very simple straightforward process clean , smart well turned out staff who clearly know what they’re doing. My man even out the seat heating on for me for when. Collected the car so it was lovely and warm in a dreary col

G. Duchesne
Submitted On:
10-12-2019
2.8/5

We were delayed. Called to notify and received a very rude and unhelpful service by the woman at the other end of the phone. Was told would be charged £10. When I questioned this it was raised to £25. Woman kept talking over me so I ended call. She called me back to tell me I was rude and that she didn’t have to take any ‘shit’ from me. In the end our flight was only 1 hour late and we were not charged. The drivers were friendly and polite. We were not made aware of the charges they could appl

s. pumffrey
Submitted On:
09-12-2019
5.0/5

First class service at a reasonable price.. Staf handled early return resulting from short notice flight cancellation very well

C. Ball
Submitted On:
06-12-2019
4.0/5

No comments provided

B. Gaywood
Submitted On:
06-12-2019
5.0/5

Excellent, reliable service. Thank you.

G. Tosh
Submitted On:
04-12-2019
4.6/5

No comments provided

n. aldridge
Submitted On:
04-12-2019
4.6/5

Perfect timing , When dropping a driver was waiting for me . When picking up no hassle . Good instructions where to find my car .

M. Bhuttoo
Submitted On:
03-12-2019

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