Customer Reviews
What our customers are saying about us
Average
4.7/5
based on 1661 reviews
Experience on Arrival
93%
Attitude of Staff
95%
Experience on Return
94%
Overall Service
94%
We will use you again
95%
5.0/5

Quick, easy to find. No messing or hanging around. Car ready on arrival

T. Wade
Submitted On:
14-06-2019
4.0/5

No comments provided

H. Meech
Submitted On:
11-06-2019
5.0/5

I booked my parking with I park, and Eagle parking Heathrow airport. Highly recommend this place . Staff very polite and attentive. Thanks again

A. Al-DABBAGH
Submitted On:
11-06-2019
3.8/5

Some staff were good

S. Smith
Submitted On:
10-06-2019
5.0/5

Had reservations about meet and greet, but everything turned out well. I'd rec

A. Macfarlane
Submitted On:
10-06-2019
5.0/5

Excellent straight forward service. Flight delayed overnight and car delivered back next day without surcharges. Brilliant service and care.

T. Charnock
Submitted On:
09-06-2019
3.4/5

No comments provided

B. Peters
Submitted On:
08-06-2019
3.4/5

No comments provided

T. Bukola
Submitted On:
05-06-2019
5.0/5

Really lovely guys, great service, fantastic price despite me booking last minute. I'd happily use them again.

T. Preston
Submitted On:
04-06-2019
5.0/5

No comments provided

T. Giortzis
Submitted On:
31-05-2019
4.2/5

Very quick drop off and pick up. Easy access to motorway on leaving. Great prices too.

D. McNeil
Submitted On:
29-05-2019
4.2/5

No comments provided

D. Barrett
Submitted On:
28-05-2019
4.0/5

Didn't like the attitude of the staff member on arrival.Seems like he didn't know what he was doing and wasn't helpful till another staff member intervene and assisted us.

S. Maswimbo
Submitted On:
26-05-2019
5.0/5

No comments provided

F. Francis
Submitted On:
24-05-2019
4.2/5

Always use meet and greet excellent service would highly recommend.

L. Fallis
Submitted On:
21-05-2019
5.0/5

Straight forward,good check in & check out,nice staff.

D. Beatty
Submitted On:
20-05-2019
5.0/5

No comments provided

C. Nicol
Submitted On:
17-05-2019
3.8/5

No comments provided

C. Harris
Submitted On:
16-05-2019
3.4/5

Meeting point was not as advised on paperwork. Longer wait than should have been on arrival.

J. Riley
Submitted On:
13-05-2019
4.0/5

When we phoned on our journey to B'ham the man said he had no record of our booking, only one from last year! Can't fathom this as we had the printout of the email confirmation from you. It did get sorted on arrival at th airport but was a worry.

R. Holdom
Submitted On:
01-05-2019
4.6/5

The only trouble I had was finding the Silver Zone. Postcode took me into the airport

V. Rees
Submitted On:
01-05-2019
5.0/5

Really excellent service at a reasonable price.

C. Davies
Submitted On:
29-04-2019
4.2/5

Had to wait a few minutes for car on return, but not long and otherwise very good, would use again. Used valet service for £26.95, they did a very good job.

O. Myers
Submitted On:
26-04-2019
5.0/5

Great service, thank you. Would use again.

C. Mathews
Submitted On:
14-04-2019
5.0/5

Great service - Thanks

L. French
Submitted On:
05-04-2019
4.4/5

On return, I had given the wrong time and we arrived two hours before that notified. After initial surprise and sounding as though there was a problem the girl in the office was very helpful and found a driver who arrived within 30 minutes. Excellent service following my mistake

T. Cowling
Submitted On:
01-04-2019
5.0/5

Excellent service both ends, very impressed... Great Job.!

M. Byford
Submitted On:
31-03-2019
5.0/5

Thank you for accommodating my request to change my return time

H. Rofe
Submitted On:
29-03-2019
5.0/5

Great experience, lovely staff who were very helpful & friendly

K. Nicholas
Submitted On:
21-03-2019
5.0/5

Thankyou good experience

R. Rivers
Submitted On:
17-03-2019
5.0/5

Quick and easy to use service.

t. kilshaw
Submitted On:
14-03-2019
4.8/5

No comments provided

c. grimshaw
Submitted On:
12-03-2019
5.0/5

The team were friendly and I loved that my car was warm and ready to go when I got back, especially as we were tired after a delay, thank you!

R. Green
Submitted On:
12-03-2019
5.0/5

Superb value perfect service no complaints

d. ackers
Submitted On:
10-03-2019
5.0/5

Worked perfectly. Very short walk to terminal. Would definitely use this service again at Luton.

S. McHugh
Submitted On:
10-03-2019
4.2/5

Not a true meet and greet as there is some waiting, but reliable and would use again

P. Russell
Submitted On:
09-03-2019
4.0/5

No comments provided

M. Squire
Submitted On:
07-03-2019
5.0/5

very good service, would use again

D. Dhamecha
Submitted On:
06-03-2019
5.0/5

Excellent gets better and better

B. Thomas
Submitted On:
04-03-2019
5.0/5

No comments provided

P. Dye
Submitted On:
02-03-2019
5.0/5

No comments provided

S. Clarke
Submitted On:
01-03-2019
5.0/5

Very please with the service. No waiting at all, fantastic. Polite staff is always a bonus. Thank you????

D. Kwijuka
Submitted On:
26-02-2019
5.0/5

Very please with the service. No waiting at all, fantastic. Polite staff is always a bonus. Thank you????

D. Kwijuka
Submitted On:
26-02-2019
4.2/5

No comments provided

J. Fleming
Submitted On:
26-02-2019
4.2/5

Good service. You need to amend your directions to reflect the changes to Lutons parking layout.

P. Summerside
Submitted On:
25-02-2019
5.0/5

Excellent service will definitely use again.

L. Fallis
Submitted On:
25-02-2019
5.0/5

Fabulous service.

M. HAISER
Submitted On:
24-02-2019
5.0/5

Really good service. Would recommend having the valet service, it was excellent.

N. Downes
Submitted On:
21-02-2019
5.0/5

No comments provided

L. Reid
Submitted On:
15-02-2019
5.0/5

Best meet and great service we’ve used. Prompt and efficient service. thank you

L. allen
Submitted On:
13-02-2019
5.0/5

Would most definitely use this site again

m. WILLSON
Submitted On:
11-02-2019
5.0/5

I have been put off with meet and greet service with previous companies but these guys nailed all stages of the experience with a friendly service. Will use again

S. varney
Submitted On:
10-02-2019
5.0/5

No comments provided

H. Gold
Submitted On:
06-02-2019
5.0/5

Very easy access to North Terminal. Pleasant staff.

J. Gunston
Submitted On:
05-02-2019
5.0/5

Excellent service! Will definitely use again.

S. Foxley
Submitted On:
30-01-2019
4.8/5

Used Valair a couple of times now - I would recommend them. Prompt and courteous

d. davis
Submitted On:
25-01-2019
5.0/5

Very happy with everything

W. Dunn
Submitted On:
25-01-2019
5.0/5

Excellent service, easy to book, drivers arrived on time. Highly recommended

L. Lang
Submitted On:
14-01-2019
4.4/5

Staff friendly. Bit of a wait on the return but not too bad a very good price so overall would definitely recommend.

J. Perrins
Submitted On:
10-01-2019
4.0/5

After reading online reviews, I was a bit hesitant about booking but thought I would give it a go anyway. In the end it worked absolutely fine with no problems. I would use them again as a competitive alternative to the other more expensive airport parking services.

D. Myers
Submitted On:
09-01-2019
5.0/5

No comments provided

G. PALOMBO
Submitted On:
03-01-2019
5.0/5

Used ipark service for first time at Heathrow , service was outstanding , best experience ever , no waiting around for car to be collected or delivered , drivers very polite . Will definitely use again and highly recommend .

C. Effeny
Submitted On:
31-12-2018
5.0/5

Only critism is on exit poor signage to M11 or A120 other than that very good

D. Constable
Submitted On:
30-12-2018
5.0/5

Great fast.... they arranged to get my car even if I was 45 minutes early( before their opening time) great attitude

a. romanelli
Submitted On:
30-12-2018
5.0/5

Great service. Will definitely use again. Thankyou

L. McNamara
Submitted On:
28-12-2018
5.0/5

Excellent!! Always a great service!

n. jefferys
Submitted On:
28-12-2018
1.8/5

Check-in service was slow (only one person checking in, and very slowly, despite a queue of 10+ people). Staff were quite rude too on the return journey. Location otherwise great, but I will not be using this service again.

S. Llewellyn
Submitted On:
17-12-2018
4.0/5

Waiting a bit longer than usual. But overall service was good.

M. MOHABEER
Submitted On:
10-12-2018
5.0/5

No comments provided

R. Warman
Submitted On:
10-12-2018
5.0/5

Great price and great service! Thanks

A. Grant
Submitted On:
10-12-2018
5.0/5

Excellent service taking into account my late arrival on my outbound flight. Thanks for your support guys helping not to lose my flight !

T. Giortzis
Submitted On:
05-12-2018
5.0/5

great service for a great price, would always use going forward, thanks for sorting it out

D. Dhamecha
Submitted On:
03-12-2018
5.0/5

Efficient,friendly and a good price.

e. rudolf
Submitted On:
29-11-2018
5.0/5

Good efficient service,friendly helpful staff.The car was delivered quickly and on time.

G. Munday
Submitted On:
28-11-2018
5.0/5

Very helpful staff. Rang to confirm they were coming.

R. Wilson
Submitted On:
27-11-2018
5.0/5

Easy, reliable, fast,very good value for your money.

C. Silva
Submitted On:
22-11-2018
5.0/5

Thank you for a great service .....

D. Francis
Submitted On:
06-11-2018
5.0/5

5 star

S. Kamal
Submitted On:
05-11-2018
4.0/5

Great service at a reasonable price

C. Harris
Submitted On:
07-10-2018
3.4/5

This is suppose to be a meet and greet service. I had to wait for 10-15mins after I have cleared customs. Could be better!

F. D'SILVA
Submitted On:
06-10-2018
5.0/5

No comments provided

G. Brown
Submitted On:
05-10-2018
5.0/5

Used 4 times always 5* service Thankyou

T. Whitehead
Submitted On:
04-10-2018
5.0/5

Fantastic service - as always!!

S. Christopher
Submitted On:
29-09-2018
4.6/5

Exceptionally good value

A. Chuter
Submitted On:
27-09-2018
5.0/5

Very good provider. Note unlike some you pay for the short stay car park (5.20 I think) but still v good value

d. davis
Submitted On:
27-09-2018
4.8/5

Excellent service from staff. My only problem came from the online service: amending my booking was impossible except by phone.

C. Davies
Submitted On:
03-09-2018
4.2/5

Need to update arrival instructions

H. Kenney-Herbert
Submitted On:
02-09-2018
5.0/5

No comments provided

F. Carvalho
Submitted On:
02-09-2018
3.8/5

Vwry good and very quick - but - the guy who gave us the keys on return did not ask for any ID just our name! Didn't seem very secure at all

s. walsh
Submitted On:
30-08-2018
5.0/5

Reliable and good service, will definitely use again.

S. Rizvi
Submitted On:
27-08-2018
4.2/5

Very quick and so easy to arrive and depart straight from the terminal. Very efficient, on time and professional

s. dibden
Submitted On:
26-08-2018
4.8/5

We had to wait short time on arrival and pick up but not too long.

D. Jacobs
Submitted On:
24-08-2018
5.0/5

Very very good service

c. domfeh
Submitted On:
16-08-2018
5.0/5

No comments provided

D. Masic
Submitted On:
16-08-2018
4.0/5

No comments provided

I. Edwards
Submitted On:
15-08-2018
2.4/5

The passenger seat was in a far back position and the backrest was lowered. Why was someone using the passenger seat?

K. Stuber
Submitted On:
14-08-2018
4.2/5

No comments provided

G. PALOMBO
Submitted On:
13-08-2018
4.4/5

my return flight was delayed 2hrs. I appreciated receiving a text message that because my new arrival time fell between shifts there would be a delay (around 30min) in getting my car back and there may not be anyone to answer the phone when I call, though obviously would have been better if this were not an issue. As it happened I was held up in the airport and so the car was ready for me very shortly after I left the airport. Overall, good staff and I would use again.

O. Myers
Submitted On:
12-08-2018
5.0/5

Always good

m. jaffe
Submitted On:
11-08-2018
5.0/5

Everything went smoothly and quickly, nice and friendly staff

V. Bruziene
Submitted On:
06-08-2018

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