Didn’t see any staff.
You are supposed to monitor our flight and arrange for our car to he available immediately on our return instead we has to wait about 30 to 40mins for our car to be brought to the airport thus was not good service
Was sent directions to old parking site, resulting in extra 5 mile drive and unnecessary delay in parking.
Staff on arrival not welcoming and indifferent to what was apparently a known problem with the system.
Return staff and driver good.
Had to wait about fifteen minutes for a driver when we arrived and call a couple of times!
Have always used this service very often in the last few years but this time was probably the worst one: upon return the staff delivery the car just said: sign here, key is in the car. And walked off, whilst watching me and my young daughter fighting to load our 3 large suitcases into the car without offering any help at all. It’s not included in the service but a little help could make a huge difference especially when I actually prepare a 10 pound note in my pocket as previously the staff alwa
efficient and friendly. Everything you need when going to and getting back to the airport! Thanks
No comments provided
I would prefer the ability to amend or cancel my booking without charge so I have booked directly (which is the same price) this next time.
Excellent service. Very reasonable price.
Excellent service and very helpful staffs
A great service, polite staff, car was even washed by them before my return. I would use them again but inspite of them dropping me at my desired terminal, they don't pick up from the same terminal (T4 LHR). This was my only gripe.
Excellent service would definitely use again, well done all.
Brilliant. Best experience yet.
I found the service invaluable at a reasonable price, would definitely use again. When calling the main number though, I never got through but was called back immediately with instructions to proceed. I think the possibility to add instructions for the car operations (I had a special problem with my fuses) should be made possible.
Would prefer to pay a little more and do drop off / collection in car park.
Many thanks for looking after our car!
Best I've used. Only comment is that paperwork and emails need to be altered as they show a different drop off pick up point xx
Thank you, Excellent Service!
Very easy to use however the post code on the web site sent me to the old address. Place looked secure and I felt comfortable leaving the car
Quick, easy to find. No messing or hanging around. Car ready on arrival
I booked my parking with I park, and Eagle parking Heathrow airport. Highly recommend this place . Staff very polite and attentive. Thanks again
Some staff were good
Had reservations about meet and greet, but everything turned out well. I'd rec
Excellent straight forward service. Flight delayed overnight and car delivered back next day without surcharges. Brilliant service and care.
Really lovely guys, great service, fantastic price despite me booking last minute. I'd happily use them again.
Very quick drop off and pick up. Easy access to motorway on leaving. Great prices too.
Didn't like the attitude of the staff member on arrival.Seems like he didn't know what he was doing and wasn't helpful till another staff member intervene and assisted us.
Always use meet and greet excellent service would highly recommend.
Straight forward,good check in & check out,nice staff.
Meeting point was not as advised on paperwork. Longer wait than should have been on arrival.
When we phoned on our journey to B'ham the man said he had no record of our booking, only one from last year! Can't fathom this as we had the printout of the email confirmation from you. It did get sorted on arrival at th airport but was a worry.
The only trouble I had was finding the Silver Zone. Postcode took me into the airport
Really excellent service at a reasonable price.
Had to wait a few minutes for car on return, but not long and otherwise very good, would use again. Used valet service for £26.95, they did a very good job.
Great service, thank you. Would use again.
Great service - Thanks
On return, I had given the wrong time and we arrived two hours before that notified. After initial surprise and sounding as though there was a problem the girl in the office was very helpful and found a driver who arrived within 30 minutes. Excellent service following my mistake
Excellent service both ends, very impressed... Great Job.!
Thank you for accommodating my request to change my return time
Great experience, lovely staff who were very helpful & friendly
Thankyou good experience
Quick and easy to use service.
The team were friendly and I loved that my car was warm and ready to go when I got back, especially as we were tired after a delay, thank you!
Superb value perfect service no complaints
Worked perfectly. Very short walk to terminal. Would definitely use this service again at Luton.
Not a true meet and greet as there is some waiting, but reliable and would use again
very good service, would use again
Excellent gets better and better
Very please with the service. No waiting at all, fantastic. Polite staff is always a bonus.
Good service. You need to amend your directions to reflect the changes to Lutons parking layout.
Excellent service will definitely use again.
Really good service. Would recommend having the valet service, it was excellent.
Best meet and great service we’ve used. Prompt and efficient service. thank you
Would most definitely use this site again
I have been put off with meet and greet service with previous companies but these guys nailed all stages of the experience with a friendly service. Will use again
Very easy access to North Terminal. Pleasant staff.
Excellent service! Will definitely use again.
Used Valair a couple of times now - I would recommend them. Prompt and courteous
Very happy with everything
Excellent service, easy to book, drivers arrived on time. Highly recommended
Staff friendly. Bit of a wait on the return but not too bad a very good price so overall would definitely recommend.
After reading online reviews, I was a bit hesitant about booking but thought I would give it a go anyway. In the end it worked absolutely fine with no problems. I would use them again as a competitive alternative to the other more expensive airport parking services.
Used ipark service for first time at Heathrow , service was outstanding , best experience ever , no waiting around for car to be collected or delivered , drivers very polite . Will definitely use again and highly recommend .
Only critism is on exit poor signage to M11 or A120 other than that very good
Great fast.... they arranged to get my car even if I was 45 minutes early( before their opening time) great attitude
Great service. Will definitely use again. Thankyou
Excellent!! Always a great service!
Check-in service was slow (only one person checking in, and very slowly, despite a queue of 10+ people). Staff were quite rude too on the return journey. Location otherwise great, but I will not be using this service again.
Waiting a bit longer than usual. But overall service was good.
Great price and great service! Thanks
Excellent service taking into account my late arrival on my outbound flight. Thanks for your support guys helping not to lose my flight !
great service for a great price, would always use going forward, thanks for sorting it out
Efficient,friendly and a good price.
Good efficient service,friendly helpful staff.The car was delivered quickly and on time.
Very helpful staff. Rang to confirm they were coming.
Easy, reliable, fast,very good value for your money.
Thank you for a great service .....
Great service at a reasonable price
This is suppose to be a meet and greet service. I had to wait for 10-15mins after I have cleared customs. Could be better!