Customer Reviews
What our customers are saying about us
Average
4.7/5
based on 1681 reviews
Experience on Arrival
93%
Attitude of Staff
95%
Experience on Return
93%
Overall Service
94%
We will use you again
95%
4.2/5

Didn’t see any staff.

R. Renfree
Submitted On:
14-08-2019
3.0/5

You are supposed to monitor our flight and arrange for our car to he available immediately on our return instead we has to wait about 30 to 40mins for our car to be brought to the airport thus was not good service

T. maimoon
Submitted On:
14-08-2019
3.4/5

Was sent directions to old parking site, resulting in extra 5 mile drive and unnecessary delay in parking. Staff on arrival not welcoming and indifferent to what was apparently a known problem with the system. Return staff and driver good.

M. Watson
Submitted On:
11-08-2019
3.4/5

Had to wait about fifteen minutes for a driver when we arrived and call a couple of times!

E. LITTLE
Submitted On:
07-08-2019
3.8/5

Have always used this service very often in the last few years but this time was probably the worst one: upon return the staff delivery the car just said: sign here, key is in the car. And walked off, whilst watching me and my young daughter fighting to load our 3 large suitcases into the car without offering any help at all. It’s not included in the service but a little help could make a huge difference especially when I actually prepare a 10 pound note in my pocket as previously the staff alwa

n. yan
Submitted On:
06-08-2019
5.0/5

efficient and friendly. Everything you need when going to and getting back to the airport! Thanks

I. Macfarlane
Submitted On:
02-08-2019
4.8/5

No comments provided

G. Lloyd
Submitted On:
02-08-2019
3.4/5

I would prefer the ability to amend or cancel my booking without charge so I have booked directly (which is the same price) this next time.

N. Stephens
Submitted On:
31-07-2019
5.0/5

Excellent service. Very reasonable price.

J. Eglington
Submitted On:
26-07-2019
5.0/5

Excellent service and very helpful staffs

s. vittal
Submitted On:
21-07-2019
4.0/5

A great service, polite staff, car was even washed by them before my return. I would use them again but inspite of them dropping me at my desired terminal, they don't pick up from the same terminal (T4 LHR). This was my only gripe.

M. Islam
Submitted On:
15-07-2019
5.0/5

Excellent service would definitely use again, well done all.

A. Wilkes
Submitted On:
10-07-2019
5.0/5

Brilliant. Best experience yet.

S. Piper
Submitted On:
09-07-2019
3.6/5

I found the service invaluable at a reasonable price, would definitely use again. When calling the main number though, I never got through but was called back immediately with instructions to proceed. I think the possibility to add instructions for the car operations (I had a special problem with my fuses) should be made possible.

W. Otobo
Submitted On:
08-07-2019
4.2/5

Would prefer to pay a little more and do drop off / collection in car park.

N. Fisher
Submitted On:
05-07-2019
3.6/5

No comments provided

R. Williams
Submitted On:
02-07-2019
4.2/5

Many thanks for looking after our car!

L. Wainwright
Submitted On:
28-06-2019
4.0/5

Best I've used. Only comment is that paperwork and emails need to be altered as they show a different drop off pick up point xx

n. moss
Submitted On:
27-06-2019
5.0/5

Thank you, Excellent Service!

M. Eghobamien
Submitted On:
27-06-2019
5.0/5

Very easy to use however the post code on the web site sent me to the old address. Place looked secure and I felt comfortable leaving the car

S. Roberts
Submitted On:
24-06-2019
5.0/5

Quick, easy to find. No messing or hanging around. Car ready on arrival

T. Wade
Submitted On:
14-06-2019
4.0/5

No comments provided

H. Meech
Submitted On:
11-06-2019
5.0/5

I booked my parking with I park, and Eagle parking Heathrow airport. Highly recommend this place . Staff very polite and attentive. Thanks again

A. Al-DABBAGH
Submitted On:
11-06-2019
3.8/5

Some staff were good

S. Smith
Submitted On:
10-06-2019
5.0/5

Had reservations about meet and greet, but everything turned out well. I'd rec

A. Macfarlane
Submitted On:
10-06-2019
5.0/5

Excellent straight forward service. Flight delayed overnight and car delivered back next day without surcharges. Brilliant service and care.

T. Charnock
Submitted On:
09-06-2019
3.4/5

No comments provided

B. Peters
Submitted On:
08-06-2019
3.4/5

No comments provided

T. Bukola
Submitted On:
05-06-2019
5.0/5

Really lovely guys, great service, fantastic price despite me booking last minute. I'd happily use them again.

T. Preston
Submitted On:
04-06-2019
5.0/5

No comments provided

T. Giortzis
Submitted On:
31-05-2019
4.2/5

Very quick drop off and pick up. Easy access to motorway on leaving. Great prices too.

D. McNeil
Submitted On:
29-05-2019
4.2/5

No comments provided

D. Barrett
Submitted On:
28-05-2019
4.0/5

Didn't like the attitude of the staff member on arrival.Seems like he didn't know what he was doing and wasn't helpful till another staff member intervene and assisted us.

S. Maswimbo
Submitted On:
26-05-2019
5.0/5

No comments provided

F. Francis
Submitted On:
24-05-2019
4.2/5

Always use meet and greet excellent service would highly recommend.

L. Fallis
Submitted On:
21-05-2019
5.0/5

Straight forward,good check in & check out,nice staff.

D. Beatty
Submitted On:
20-05-2019
5.0/5

No comments provided

C. Nicol
Submitted On:
17-05-2019
3.8/5

No comments provided

C. Harris
Submitted On:
16-05-2019
3.4/5

Meeting point was not as advised on paperwork. Longer wait than should have been on arrival.

J. Riley
Submitted On:
13-05-2019
4.0/5

When we phoned on our journey to B'ham the man said he had no record of our booking, only one from last year! Can't fathom this as we had the printout of the email confirmation from you. It did get sorted on arrival at th airport but was a worry.

R. Holdom
Submitted On:
01-05-2019
4.6/5

The only trouble I had was finding the Silver Zone. Postcode took me into the airport

V. Rees
Submitted On:
01-05-2019
5.0/5

Really excellent service at a reasonable price.

C. Davies
Submitted On:
29-04-2019
4.2/5

Had to wait a few minutes for car on return, but not long and otherwise very good, would use again. Used valet service for £26.95, they did a very good job.

O. Myers
Submitted On:
26-04-2019
5.0/5

Great service, thank you. Would use again.

C. Mathews
Submitted On:
14-04-2019
5.0/5

Great service - Thanks

L. French
Submitted On:
05-04-2019
4.4/5

On return, I had given the wrong time and we arrived two hours before that notified. After initial surprise and sounding as though there was a problem the girl in the office was very helpful and found a driver who arrived within 30 minutes. Excellent service following my mistake

T. Cowling
Submitted On:
01-04-2019
5.0/5

Excellent service both ends, very impressed... Great Job.!

M. Byford
Submitted On:
31-03-2019
5.0/5

Thank you for accommodating my request to change my return time

H. Rofe
Submitted On:
29-03-2019
5.0/5

Great experience, lovely staff who were very helpful & friendly

K. Nicholas
Submitted On:
21-03-2019
5.0/5

Thankyou good experience

R. Rivers
Submitted On:
17-03-2019
5.0/5

Quick and easy to use service.

t. kilshaw
Submitted On:
14-03-2019
4.8/5

No comments provided

c. grimshaw
Submitted On:
12-03-2019
5.0/5

The team were friendly and I loved that my car was warm and ready to go when I got back, especially as we were tired after a delay, thank you!

R. Green
Submitted On:
12-03-2019
5.0/5

Superb value perfect service no complaints

d. ackers
Submitted On:
10-03-2019
5.0/5

Worked perfectly. Very short walk to terminal. Would definitely use this service again at Luton.

S. McHugh
Submitted On:
10-03-2019
4.2/5

Not a true meet and greet as there is some waiting, but reliable and would use again

P. Russell
Submitted On:
09-03-2019
4.0/5

No comments provided

M. Squire
Submitted On:
07-03-2019
5.0/5

very good service, would use again

D. Dhamecha
Submitted On:
06-03-2019
5.0/5

Excellent gets better and better

B. Thomas
Submitted On:
04-03-2019
5.0/5

No comments provided

P. Dye
Submitted On:
02-03-2019
5.0/5

No comments provided

S. Clarke
Submitted On:
01-03-2019
5.0/5

Very please with the service. No waiting at all, fantastic. Polite staff is always a bonus. Thank you????

D. Kwijuka
Submitted On:
26-02-2019
5.0/5

Very please with the service. No waiting at all, fantastic. Polite staff is always a bonus. Thank you????

D. Kwijuka
Submitted On:
26-02-2019
4.2/5

No comments provided

J. Fleming
Submitted On:
26-02-2019
4.2/5

Good service. You need to amend your directions to reflect the changes to Lutons parking layout.

P. Summerside
Submitted On:
25-02-2019
5.0/5

Excellent service will definitely use again.

L. Fallis
Submitted On:
25-02-2019
5.0/5

Fabulous service.

M. HAISER
Submitted On:
24-02-2019
5.0/5

Really good service. Would recommend having the valet service, it was excellent.

N. Downes
Submitted On:
21-02-2019
5.0/5

No comments provided

L. Reid
Submitted On:
15-02-2019
5.0/5

Best meet and great service we’ve used. Prompt and efficient service. thank you

L. allen
Submitted On:
13-02-2019
5.0/5

Would most definitely use this site again

m. WILLSON
Submitted On:
11-02-2019
5.0/5

I have been put off with meet and greet service with previous companies but these guys nailed all stages of the experience with a friendly service. Will use again

S. varney
Submitted On:
10-02-2019
5.0/5

No comments provided

H. Gold
Submitted On:
06-02-2019
5.0/5

Very easy access to North Terminal. Pleasant staff.

J. Gunston
Submitted On:
05-02-2019
5.0/5

Excellent service! Will definitely use again.

S. Foxley
Submitted On:
30-01-2019
4.8/5

Used Valair a couple of times now - I would recommend them. Prompt and courteous

d. davis
Submitted On:
25-01-2019
5.0/5

Very happy with everything

W. Dunn
Submitted On:
25-01-2019
5.0/5

Excellent service, easy to book, drivers arrived on time. Highly recommended

L. Lang
Submitted On:
14-01-2019
4.4/5

Staff friendly. Bit of a wait on the return but not too bad a very good price so overall would definitely recommend.

J. Perrins
Submitted On:
10-01-2019
4.0/5

After reading online reviews, I was a bit hesitant about booking but thought I would give it a go anyway. In the end it worked absolutely fine with no problems. I would use them again as a competitive alternative to the other more expensive airport parking services.

D. Myers
Submitted On:
09-01-2019
5.0/5

No comments provided

G. PALOMBO
Submitted On:
03-01-2019
5.0/5

Used ipark service for first time at Heathrow , service was outstanding , best experience ever , no waiting around for car to be collected or delivered , drivers very polite . Will definitely use again and highly recommend .

C. Effeny
Submitted On:
31-12-2018
5.0/5

Only critism is on exit poor signage to M11 or A120 other than that very good

D. Constable
Submitted On:
30-12-2018
5.0/5

Great fast.... they arranged to get my car even if I was 45 minutes early( before their opening time) great attitude

a. romanelli
Submitted On:
30-12-2018
5.0/5

Great service. Will definitely use again. Thankyou

L. McNamara
Submitted On:
28-12-2018
5.0/5

Excellent!! Always a great service!

n. jefferys
Submitted On:
28-12-2018
1.8/5

Check-in service was slow (only one person checking in, and very slowly, despite a queue of 10+ people). Staff were quite rude too on the return journey. Location otherwise great, but I will not be using this service again.

S. Llewellyn
Submitted On:
17-12-2018
4.0/5

Waiting a bit longer than usual. But overall service was good.

M. MOHABEER
Submitted On:
10-12-2018
5.0/5

No comments provided

R. Warman
Submitted On:
10-12-2018
5.0/5

Great price and great service! Thanks

A. Grant
Submitted On:
10-12-2018
5.0/5

Excellent service taking into account my late arrival on my outbound flight. Thanks for your support guys helping not to lose my flight !

T. Giortzis
Submitted On:
05-12-2018
5.0/5

great service for a great price, would always use going forward, thanks for sorting it out

D. Dhamecha
Submitted On:
03-12-2018
5.0/5

Efficient,friendly and a good price.

e. rudolf
Submitted On:
29-11-2018
5.0/5

Good efficient service,friendly helpful staff.The car was delivered quickly and on time.

G. Munday
Submitted On:
28-11-2018
5.0/5

Very helpful staff. Rang to confirm they were coming.

R. Wilson
Submitted On:
27-11-2018
5.0/5

Easy, reliable, fast,very good value for your money.

C. Silva
Submitted On:
22-11-2018
5.0/5

Thank you for a great service .....

D. Francis
Submitted On:
06-11-2018
5.0/5

5 star

S. Kamal
Submitted On:
05-11-2018
4.0/5

Great service at a reasonable price

C. Harris
Submitted On:
07-10-2018
3.4/5

This is suppose to be a meet and greet service. I had to wait for 10-15mins after I have cleared customs. Could be better!

F. D'SILVA
Submitted On:
06-10-2018

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