Great service - Thanks
On return, I had given the wrong time and we arrived two hours before that notified. After initial surprise and sounding as though there was a problem the girl in the office was very helpful and found a driver who arrived within 30 minutes. Excellent service following my mistake
Excellent service both ends, very impressed... Great Job.!
Thank you for accommodating my request to change my return time
Great experience, lovely staff who were very helpful & friendly
Thankyou good experience
Quick and easy to use service.
No comments provided
The team were friendly and I loved that my car was warm and ready to go when I got back, especially as we were tired after a delay, thank you!
Superb value perfect service no complaints
Worked perfectly. Very short walk to terminal. Would definitely use this service again at Luton.
Not a true meet and greet as there is some waiting, but reliable and would use again
very good service, would use again
Excellent gets better and better
Very please with the service. No waiting at all, fantastic. Polite staff is always a bonus.
Good service. You need to amend your directions to reflect the changes to Lutons parking layout.
Excellent service will definitely use again.
Really good service. Would recommend having the valet service, it was excellent.
Best meet and great service we’ve used. Prompt and efficient service. thank you
Would most definitely use this site again
I have been put off with meet and greet service with previous companies but these guys nailed all stages of the experience with a friendly service. Will use again
Very easy access to North Terminal. Pleasant staff.
Excellent service! Will definitely use again.
Used Valair a couple of times now - I would recommend them. Prompt and courteous
Very happy with everything
Excellent service, easy to book, drivers arrived on time. Highly recommended
Staff friendly. Bit of a wait on the return but not too bad a very good price so overall would definitely recommend.
After reading online reviews, I was a bit hesitant about booking but thought I would give it a go anyway. In the end it worked absolutely fine with no problems. I would use them again as a competitive alternative to the other more expensive airport parking services.
Used ipark service for first time at Heathrow , service was outstanding , best experience ever , no waiting around for car to be collected or delivered , drivers very polite . Will definitely use again and highly recommend .
Only critism is on exit poor signage to M11 or A120 other than that very good
Great fast.... they arranged to get my car even if I was 45 minutes early( before their opening time) great attitude
Great service. Will definitely use again. Thankyou
Excellent!! Always a great service!
Check-in service was slow (only one person checking in, and very slowly, despite a queue of 10+ people). Staff were quite rude too on the return journey. Location otherwise great, but I will not be using this service again.
Waiting a bit longer than usual. But overall service was good.
Great price and great service! Thanks
Excellent service taking into account my late arrival on my outbound flight. Thanks for your support guys helping not to lose my flight !
great service for a great price, would always use going forward, thanks for sorting it out
Efficient,friendly and a good price.
Good efficient service,friendly helpful staff.The car was delivered quickly and on time.
Very helpful staff. Rang to confirm they were coming.
Easy, reliable, fast,very good value for your money.
Thank you for a great service .....
Great service at a reasonable price
This is suppose to be a meet and greet service. I had to wait for 10-15mins after I have cleared customs. Could be better!
Used 4 times always 5* service Thankyou
Fantastic service - as always!!
Exceptionally good value
Very good provider. Note unlike some you pay for the short stay car park (5.20 I think) but still v good value
Excellent service from staff. My only problem came from the online service: amending my booking was impossible except by phone.
Need to update arrival instructions
Vwry good and very quick - but - the guy who gave us the keys on return did not ask for any ID just our name! Didn't seem very secure at all
Reliable and good service, will definitely use again.
Very quick and so easy to arrive and depart straight from the terminal. Very efficient, on time and professional
We had to wait short time on arrival and pick up but not too long.
Very very good service
The passenger seat was in a far back position and the backrest was lowered. Why was someone using the passenger seat?
my return flight was delayed 2hrs. I appreciated receiving a text message that because my new arrival time fell between shifts there would be a delay (around 30min) in getting my car back and there may not be anyone to answer the phone when I call, though obviously would have been better if this were not an issue. As it happened I was held up in the airport and so the car was ready for me very shortly after I left the airport. Overall, good staff and I would use again.
Everything went smoothly and quickly, nice and friendly staff
Always response promptly, nearly always on time and staff are very friendly. Highly recommended service.
Happy with the service - we did get a little lost on arrival and did end up in the wrong lane but the staff member was good about it and said not to worry. Overall the staff were helpful, there were no delays and I would definitely use this service again.
Brilliant service from staff
When booking it said there was a £5.50 charge when leaving carpark, slightly surprised I also had to pay on arrival as well. Otherwise a good service, phoned as soon as I was through passport control, and only had to wait 5 minutes for car to arrive.
Excellent around service
Unfortunately the driver was delayed in M25 traffic on our return and the waiting environment is not the best. It was appreciated that the driver made contact to explain the situation
Excellant service, very good price. I knew my car would be safe and returned in good condition. Thanks.
Very polite and charming staff and accommodating as I had to change my flight and come back later than planned.
the only reason I would not use the service is because to pay an extra £11 to drop the car and leave the car is a lot of money. Shame you cannot use another area.
Excellent service, thank you!
Excellent service. Punctual and efficient service. Great value, would highly recommend
Great service and staff. Keep up the good work
Very smooth and efficient service. 5 star!
The instructions on how to get into the car park weren’t very clear and I ended up paying £4 to go out and come back in again. They say keep to the right (terminal 5) but actually you go through the barrier on the left? Just could do with clearer instructions.
Excellent service and excellent staff. So quick and easy. Will definitely be using you again recommending you to everyone.